Motivate them to mention the topic and introduce you Industry Email List during the next customer meeting or visit. 2. Grab your chance and go for text, photos and video In my experience, you only get the chance to visit a customer once for a customer Industry Email List case, so make the most of that moment and create multiple forms of content. If Industry Email List the meeting takes place live, I prefer to visit with a colleague who can take photos and/or video. And a tip: if possible, also offer to take some company photos for the customer to use. This is often greatly appreciated and makes it just that little bit easier for the customer to cooperate.
If the interview takes place online, you can only Industry Email List ask the customer a) for footage b) make a new appointment to shoot footage yourself. It depends on your goal whether you can handle option a or whether you have to be Industry Email List patient. 3. Prepare the customer Before your appointment, make sure that the customer knows what the intention is and what you are looking for. For example, do you want to know certain Industry Email List figures to be able to properly outline the before and after situation? The customer must know this in advance in order to have them ready during your arrival.
In addition, it is important that the customer Industry Email List knows what to expect. Who are you coming with? How long does the conversation last? What happens to the content? What kind of photos are taken? Etcetera. Make sure the customer is Industry Email List well briefed. 4. Agreements about the use of the content Make agreements about Industry Email List the use of the customer case. If you are not transparent about this, customers sometimes become nervous. Sometimes a simple 'you get to read and see everything before we publish' is enough. But if it concerns more sensitive information, you can use a disclaimer, for example.